rp55's Privacy Policy
Learn in detail how rp55 is committed to collecting, using, and protecting your personal information.
1 Introduction & Scope
rp55 ("we", "us", or "the platform") is a trusted online gaming platform in Bangladesh. When you create an account on rp55, play games, place bets, or contact us — we collect and process certain information about you.
This Privacy Policy ("Policy") will explain what types of information we collect, why we collect it, how we use it, and what rights you have. This Policy applies to all services, websites, and mobile platforms of rp55.
2 What Information We Collect
rp55 collects various types of personal and non-personal information. The details are described below:
Registration Information
Information you provide when creating an account:
- Full name
- Date of birth (for age verification)
- Email address
- Phone number
- Password (stored in encrypted form)
Identity Verification Information
As part of the KYC process:
- Copy of national ID card or passport
- Proof of address
- Photo or selfie (to confirm identity)
This information is used solely for identity verification and fraud prevention.
Financial Information
To process transactions:
- bKash, Nagad, Rocket, Upay account numbers
- Bank account details (for bank transfers)
- Deposit and withdrawal history
Complete card or account details are not stored on our servers.
User Behavior Information
Automatically collected while using the platform:
- IP address
- Device information (browser, operating system)
- Login and logout times
- Game session and betting history
- Cookie and session data
3 Purpose of Using Information
rp55 uses collected information for the following legitimate purposes:
4 Sharing Information with Third Parties
rp55 does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in certain circumstances:
Service Provider Partners
Information may be shared with trusted partners for payment processing (bKash, Nagad, Rocket, Upay and bank transfers), identity verification services, and technology services. These partners may only use the information to provide the specific service, and strict confidentiality agreements are mandatory for them.
Legal Obligations
If it becomes mandatory to provide information under a court order, a regulatory authority's directive, or a request from law enforcement, rp55 may supply the information in compliance with the legal process.
For Security Purposes
Anonymized or limited information may be shared with industry-standard security partners to prevent fraud, deception, or other criminal activity.
5 Cookies & Tracking Technology
The rp55 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.
Essential Cookies
These are necessary to maintain login sessions, ensure security, and operate the platform's core functions. They cannot be disabled.
Functional Cookies
Used to remember your preferences and settings (such as language selection and display preferences) and to personalize your experience.
Analytics Cookies
These collect anonymous data to monitor platform usage and improve service quality. You can disable these if you wish.
You can control or delete cookies by changing your browser settings. However, disabling cookies may limit some features of the platform.
6 Data Retention Period
rp55 retains your information only for as long as necessary:
7 Data Security Measures
rp55 uses industry-standard security technology to protect your information:
SSL Encryption
All data transfers are encrypted using SSL/TLS protocols.
Firewall Protection
Advanced firewalls and intrusion detection systems remain active.
Access Control
Only authorized personnel can access specific information.
Regular Audits
Security measures are regularly reviewed and assessed.
8 Your Data Rights
As a user of rp55, you have the following rights over your own information:
Right to Access
You can request a copy of all personal information we hold about you.
Right to Rectification
If any of your information is incorrect, you can request a correction.
Right to Erasure
In certain circumstances, you can request that your information be deleted, except where legal obligations apply.
Right to Restrict Processing
You can object to or restrict the processing of your information for specific reasons.
Right to Data Portability
You can request your information in a readable format or ask to have it transferred elsewhere.
Right to Withdraw Consent
Where the processing of your information relies on your consent, you can withdraw that consent at any time.
9 Protection of Minors
rp55's services are operated for users aged 21 and above only. We do not intentionally collect any personal information from minors.
Age verification during account registration is mandatory. If we are informed that a minor's information has been collected, we will immediately delete that information and close the associated account.
If you believe we hold information about a minor, please contact us at [email protected].
10 Changes to the Policy
rp55 reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will notify you via your registered email or through a platform notification.
The date of each revision will be noted in the "Last Updated" section at the top of this page. Continued use of the service after changes are made will be considered acceptance of the new policy.
We can provide older versions upon request. For any questions on this matter, contact us at [email protected].
11 Privacy Contact
If you have any questions, complaints, or requests regarding this Privacy Policy, please contact us:
Get direct support 24/7. Chat in Bengali or English.
[email protected]
Our privacy team will try to respond to your request as quickly as possible after receiving it. Some additional time may be needed to verify information required by law.